AccessParks solves Spectrum disconnection Issues, bringing a low-cost fiber optic circuit to any park, 24/7 managed services and minimum guaranteed Wi-Fi speeds. All this at no installation cost to the RV park, and OHI members now receive 10% off monthly managed services.
Let’s face it; the state of Wi-Fi services in RV parks has been mixed at best and offers an experience similar to brown water coming out of the faucet in your rig. Designing, engineering, monitoring and maintaining Wi-Fi in an RV park is exponentially more difficult than Wi-Fi in a home. It’s arguably much more engineering-intensive than water, sewer and electricity. Most previous offerings and DIY systems have failed to acknowledge that reality. However, if done correctly, the Fourth Utility will yield a significant competitive advantage and revenue increases for your park.
Why is the Wi-Fi in most RV Parks so Awful?
Most Wi-Fi systems are viewed by park owners as an expense to be minimized rather than a potential profit center. This is because since the time of the invention of the Internet, equipment vendors have been making a fortune selling boxes of cheap, small-business-grade wireless equipment that they claim will “check the box” when it comes to Wi-Fi. They typically mark up that equipment by 50-100% and walk away with a tidy profit, with no Service Level Agreement (SLA) for speeds, uptime or guest support after they move on to the next park. They want you to believe that Wi-Fi is easy, all you need is a bigger fiber-optic circuit and once equipment is installed it will just work for years without effort. But time after time, they leave the RV park in the dust with frustrated front desk staff and poor guest reviews for years. This is made worse when the park receives an invoice every time something breaks. Because of the sunk cost already invested, the park owner has difficulty justifying another expensive installation; they are stuck in “Wi-Fi Purgatory”.
The AccessParks Solution
For almost 20 years AccessParks has been delighting customers with guaranteed minimum Wi-Fi speeds to every device, in the contract. How is this possible and what does it mean for NOI?
The AccessParks Solution
•No upfront cost to the RV park.
•Guaranteed minimum speeds (50 Mbps per device, especially during peak hours).
•10% discount on monthly managed services for OHI members.
•24/7 monitoring, support, and same-day truck rollouts at no extra cost.
How They Deliver:
•Proprietary 3D Simulation Software predicts signal inside every RV.
•Expert Engineers with decades of national park, RV park and military base experience.
•Enterprise-Grade Equipment provided at wholesale cost.
•Proven Experience: 20+ years in Wi-Fi engineering and support to meet guaranteed Wi-Fi speeds.
AccessParks 3D Simulator; Wireless Coverage in RV Parks
What are Managed Services?
A managed service provider (MSP) prevents finger-pointing between the fiber circuit ISP, Wi-Fi designer, local technicians and other stakeholders – they are the “one throat to choke” if there are issues.
•AccessParks is the single point of accountability (“one throat to choke”).
•Full lifecycle support: fiber coordination, Wi-Fi design, guest support, ongoing maintenance.
•All-inclusive monthly fee based on performance—only if minimum speeds are delivered.
What if you have Spectrum and they are Disconnecting your Internet?
In 2024 Spectrum/Xfinity began disconnecting Internet to RV parks nationwide. For decades they knew that RV parks were using coaxial (copper) backhaul to the main office to serve hundreds of RV guests over Wi-Fi. This was a violation of their terms and conditions (T&Cs), since it is well known that cable modems on coax are oversubscribed, sometimes 50 to 1. That means they only expect one out of 50 modem customers to be downloading at any given time. When that modem is serving dozens or hundreds of user devices, all streaming video, it breaks their business model. The only solution is dedicated Internet access (DIA) fiber-optic, which must be constructed to the park, offering 1,000 Mbps of backhaul capacity at all times. AccessParks has relationships with hundreds of fiber-optic ISPs nationwide and guarantees the best wholesale pricing for a DIA fiber circuit to RV parks.
SLAs vs “Best Effort”: What you should Demand
•SLA (Service Level Agreement): an SLA should be included in the contract you have with the MSP, and they should prove it to you every minute of every day. AccessParks is the only MSP that guarantees a minimum of 50 Mbps download speed to every guest device, inside the RV, during peak hours.
•Game Changing Shift in Recent Years: RV guests have started to demand the same Wi-Fi quality they get at home or at work. They now make their booking decisions based on where they can predictably telework, distance-learn and keep up with their Netflix shows when not exploring nature. When they can see a guaranteed speed and uptime SLA at an RV park the booking decision is clear; studies have shown guests stay an average of two days longer. That leads to 10-30% increases in NOI.
AccessParks’ Real-Time Wi-Fi Speed Test; Proving it to Guests
The AccessParks team has been designing, installing and managing Broadband Wi-Fi worldwide for 20 years. The solution requires no up-front CapEx. Customers have included millions of troops in the US Marine Corps, Army and Air Force as well as the largest national parks and hundreds of RV parks. The company is the only authorized Broadband concessionaire to the National Park Service and the State of California, serving large parks like Lake Mead, Grand Canyon, Yellowstone, Glacier and Death Valley. They currently serve over 30 million annual visitors to RV parks, campgrounds, national and state parks, as well as manufactured housing communities. AccessParks serves fiber-fed Broadband services to any park and is partnered with most of the largest outdoor hospitality operators and REITs.
