At OHI, we value partnerships with companies that take pride in our industry and provide top-notch services. And our partner, ResNexus, does just that. ResNexus is renowned for their all-in-one property management software solution, award-winning customer service, and innovative, time-saving tools that help drive more bookings and more revenue.
Founded in 2004, ResNexus was one of the first cloud-based booking engines, and transformed online bookings by allowing continuous, phone-free connectivity around the clock. Since then, ResNexus has emerged as a frontrunner in property management software.
Founder James Mayfield said “There is nothing more rewarding than helping others succeed. As customers go from surviving to thriving, they find joy again, and I love that! When we focus on improving that one single business, and then another, soon we elevate an entire industry. For almost 20 years, we’ve elevated multiple industries with a one-by-one approach.”
What Sets ResNexus Apart
Outdoor hospitality professionals have a need for all-in-one functionality in their management software. While many services provide this functionality with add-ons and third-party integrations, ResNexus provides many of the same tools and features with built-in solutions. These include automated email marketing, retail add-ons, guest portal, travel protection, point of sale, dynamic pricing and much more.
This serves two purposes: first, it means fewer accounts and logins for the client; and second, these tools come at no additional cost above the flat monthly subscription.
The result is comprehensive software that saves time on staff training and implementation. Of course, ResNexus also provides many essential integrations such as OTAs connections (Booking.com, Airbnb, Vrbo, TripAdvisor, Expedia, Hipcamp, BookOutdoors, Glamping Hub, The Dyrt, etc.), wireless utility meters, automated visitor and gate access, and more.
Commission-Free Direct Bookings
Another of ResNexus’ standout features is their model of commission-free direct bookings. Rather than being charged for every successful booking, ResNexus clients can enjoy the same affordable subscription cost month-to-month. Not only does this mean a more predictable monthly expense sheet, but properties are also not penalized for success.
As for OTA bookings, ResNexus doesn’t charge any additional commissions for clients with the “Plus” option enabled on their subscription, helping businesses succeed with bookings from every source!
Seamless Guest Booking Experience
Hospitality doesn’t start upon arrival; it starts with making a reservation. That’s why ResNexus’ booking engine is built to impress, with the property’s units being highlighted right from the start alongside upsells such as specials, packages, and retail items displayed in the sidebar. The booking process is intuitive and straightforward.
In addition, ResNexus offers a unique limited warranty service called Travel Protection, which helps protect against losses due to last-minute cancellations. This service comes at no cost to the business and can be displayed directly on the booking engine. You can learn more about it in this recent webinar.
ResNexus also provides professional affordable websites that are ADA friendly and SEO-optimized to increase direct bookings to your campground.
Award-winning Customer Support
Ultimately, ResNexus’ red carpet service is what really distinguishes them in the industry, going above and beyond standard technical assistance. Every client is assigned their own personal Hospitality Business Coach who can assist them with quality support, industry insights, and much more.
Ready to enhance your campground or glamping property with the industry’s best support? Get in touch with ResNexus to find out how their Red Carpet Service can assist you in accomplishing your outdoor hospitality business’ goals through their listing on the OHI marketplace.
For more information on ResNexus and your OHI member benefits, visit ohi.org/discounts.
